Privacy Policy

At Digital Media Era we are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://digitalmediaera.in or engage with our digital marketing services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following categories of information:

a) Personal Information You Provide

  • Name, email address, phone number, and business name (submitted via contact forms or quote requests)
  • Business requirements, project details, and goals shared during consultations
  • Billing and payment information when you engage our services

b) Information Collected Automatically

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see Section 6)

c) Information from Third Parties

  • Data from social media platforms if you interact with us via Facebook, Instagram, LinkedIn, or YouTube
  • Information from Google Analytics and other analytics tools we use to understand site performance

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, quotes, and consultation requests
  • Deliver and manage the digital marketing services you have engaged us for
  • Send service-related communications, invoices, and project updates
  • Send marketing communications with your consent (you may opt out at any time)
  • Improve our website, services, and customer experience
  • Comply with legal obligations and resolve disputes
  • Detect and prevent fraudulent activity

3. Sharing of Your Information

Digital Media Era does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our website, conducting business, or servicing you — subject to confidentiality agreements
  • Legal Requirements: When required by law, court order, or government authority
  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets
  • With Your Consent: For any other purpose with your explicit consent

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption on all data transmitted through our website
  • Access controls limiting who can view personal data internally
  • Regular review of our information collection, storage, and processing practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Required for the website to function correctly
  • Analytics Cookies: Google Analytics cookies to understand how visitors use our site
  • Marketing Cookies: To track the effectiveness of our advertising campaigns

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites including social media platforms and business partners. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Correction: Request correction of inaccurate or incomplete data
  • Right to Deletion: Request deletion of your personal data (subject to legal obligations)
  • Right to Opt-Out: Unsubscribe from marketing communications at any time
  • Right to Portability: Request your data in a structured, commonly used format

To exercise any of these rights, please contact us at info@digitalmediaera.in.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

+91 88265 35329

Got a question or just want to talk? Our team is always happy to chat and help you figure things out.

info@digitalmediaera.in

Prefer writing it down? Shoot us a message and we’ll get back to you with answers that actually help.

Indirapuram, Gzb

Want to meet face-to-face? We’d love to welcome you at our office. Coffee’s on us!

Digital Marketing Agency

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